Your Satisfaction is Guaranteed
At SEDA, we take great pride in every home we build and we always strive to deliver the best in the quality of our homes and in our customer service. If you ever need any assistance with your new home, our Customer Care staff is ready to help you in any way we can.
Your new SEDA home comes with a limited 10-year warranty that is backed by Bonded Builders Home Warranty Association. For useful information in the care, use, and maintenance of your new home, please take time to read the Builders Warranty Documents that you received at closing, as well as the Homeowner’s Maintenance Manual.
To summarize, your home comes with the following warranties:
- A one-year warranty on workmanship, materials and systems that warrants that your home will be free from defects in workmanship and materials. It expires one year from the date of your closing.
- A two-year warranty on electrical, plumbing and mechanical systems that warrants your home will be from defects in those systems. This warranty expires two years from the date of your closing.
- A structural warranty provided through Centricity/Bonded Builders Home Warranty Association. This is a structural warranty only, i.e., actual physical damage to the load-bearing portion of your home.
- A warranty on appliances that covers them for the first year directly through the manufacturers of the appliances.
If you should ever need warranty work, please submit a written request. You can send your request, with details of the issues, to us online; email us at email@example.com; or fax us at 904-725-4233.
Your after move-in checklist.
To make taking care of your new home simpler, your Homeowner’s Maintenance Manual offers detailed lists of maintenance to be performed at regular points throughout the year. To get started, here are eight maintenance tasks to do upon moving into your new home.
- Bathrooms and main tile floors: Seal your ceramic tile grout to protect it from discoloration caused by stains and spills.
- Electrical system: Locate the main circuit breaker in your electric panel box. Show members of your household where it is and how to turn it off in case of an emergency.
- Fire extinguisher: Purchase a general-purpose fire extinguisher for each floor of your home and a kitchen extinguisher in case of grease fires. Show family members how to use them.
- First-aid kit: Keep first-aid supplies and instructions on first-aid procedures in an accessible location.
- Flooring: Use protectors under the legs of furniture to protect the finish on your new floors.
- Household tools: Always have a basic toolkit handy to take care of normal home maintenance chores.
- Landscaping: Check the Landscaping and Grading Section of your Homeowner’s Maintenance Manual for recommendations on lawn maintenance and the prevention of erosion or ponding of water on your lot.
- Plumbing: Locate the shut-off valve on your main water line as well as the valves on your individual plumbing fixtures. Show members of your household how to close the valves in case of a plumbing emergency.
Questions? Let us know.
Call us at 904-724-7800 or visit us during business hours at 2120 Corporate Square Boulevard, Suite 3, Jacksonville, Florida 32216.